Shipping policy
At Mariani Leclair, every timepiece is handled with the same care it was crafted with. Below is our shipping process to ensure your order reaches you smoothly and securely.
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Times
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Standard Shipping: 7–12 business days, depending on your location.
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Express Shipping (where available): 3–6 business days.
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Shipping times may vary during peak seasons, holidays, or due to customs delays outside our control.
Shipping Rates
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We offer worldwide shipping.
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Rates are calculated at checkout based on your location and shipping option selected.
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Orders over a certain amount may qualify for free shipping (details shown at checkout).
Customs & Duties
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International orders may be subject to customs duties, import taxes, or fees imposed by your country.
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These charges are not included in our prices and are the responsibility of the customer.
Order Tracking
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Once shipped, you will receive a tracking number via email to follow your package’s journey.
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Tracking updates may take up to 48 hours to appear after dispatch.
Lost or Delayed Packages
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If your order is significantly delayed or lost in transit, please contact us at support@marianileclair.com and our team will assist you.
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While we work with trusted couriers, we are not liable for delays caused by customs, natural events, or courier issues beyond our control.
Contact Us
For any shipping-related inquiries, please reach us at:
📧 support@marianileclair.com